Interplay®| EngineFailover Guide for AS3000 ServersSeptember 2014
If You Need Help10If You Need HelpIf you are having trouble using your Avid product:1. Retry the action, carefully following the instructions given fo
Installing the Interplay | Engine on the First Node1008. Click OK. The resources screen should look similar to the following illustration.9. Bring the
Installing the Interplay | Engine on the First Node101The following illustration shows the resources online.10. Right-click the Name resource and sele
Installing the Interplay | Engine on the First Node102The Resource Name must be listed as “Avid Workgroup Name.” If it is not, see “Changing the Resou
Installing the Interplay | Engine on the First Node1032. Browse through the GUID named subkeys looking for the one subkey where the value “Type” is se
Installing the Interplay | Engine on the Second Node1045. Do the following to bring the cluster on line:a. In the Server Manager tree (left panel) sel
Bringing the Interplay | Engine Online105cMake sure you use the installation mode that you used for the first node and enter the same information thro
After Installing the Interplay | Engine106All resources are now online, as shown in the following illustration.After Installing the Interplay | Engine
Creating an Interplay | Production Database107Then create an Interplay database, as described in “Creating an Interplay | Production Database” on page
Testing the Complete Installation108Testing the Complete InstallationAfter you complete all the previously described steps, you are now ready to test
Installing a Permanent License109Installing a Permanent LicenseDuring Interplay Engine installation a temporary license for one user is activated auto
Avid Training Services11You can access the Interplay Production User Information Center through a browser from any system in the Interplay Production
Updating a Clustered Installation (Rolling Upgrade)110Updating a Clustered Installation (Rolling Upgrade)A major benefit of a clustered installation i
Updating a Clustered Installation (Rolling Upgrade)1113. If the current host of the cluster is not the active node, you need to stop the cluster servi
Uninstalling the Interplay | Engine on a Clustered System112Uninstalling the Interplay | Engine on a Clustered SystemTo uninstall the Avid Interplay E
Uninstalling the Interplay | Engine on a Clustered System1138. After the uninstallation on the inactive node is complete, wait until the last restart
4 Automatic Server Failover Tips and RulesThis chapter provides some important tips and rules to use when configuring the automatic server failover.Do
115Interplay Engine execution user has to stay fixed as well. For more information, see “Troubleshooting the Server Execution User Account” in the Int
A Windows Server Settings Included in Revision 4 and Later ImagesThe latest images for the AS3000 Windows Server 2008 R2 Standard (starting with Rev.
Creating New GUIDs for the AS3000 Network Adapters117To create a new GUIDs:1. Disconnect the ISIS client from the System Director and disconnect the n
Creating New GUIDs for the AS3000 Network Adapters1186. In the pop-up dialog box, make sure that “Delete the driver software for this device” is not s
Removing the Web Server IIS Role119Removing the Web Server IIS RolecThis procedure is not needed with Rev. 4 and later server images.To remove the Web
1 Automatic Server Failover IntroductionThis chapter covers the following topics:•Server Failover Overview• How Server Failover Works• Installing the
Removing the Failover Clustering Feature1204. Clear the check box for Failover Clustering.A message asks if you have removed this server from a cluste
Removing the Failover Clustering Feature1216. Click Remove.7. Follow the system prompts to restart the server.
Disabling IPv6122The following illustration shows the Removal Results screen that is displayed after you restart.Disabling IPv6Disabling IPv6 complete
Switching the Server Role to Application Server123Switching the Server Role to Application ServercThis procedure is not needed with Rev. 4 and later s
Switching the Server Role to Application Server1242. Click “Advanced system settings” on the left of the window. The System Properties dialog box open
Disabling the Windows Firewall1255. In the Processor scheduling area, under “Adjust for best performance of,” select Programs, as shown in the followi
Disabling the Windows Firewall126To disable the Windows Firewall:1. Open All Programs > Administrative Tools > Windows Firewall with Advanced Se
Disabling the Windows Firewall127The following illustration shows the Firewall state tuned off for the Domain Profile.4. Click OK.The Overview section
B Enabling TCP/IPv6 in the RegistryDisabling the TCP/IPv6 protocol completely on Interplay Engine servers is no longer recommended. IPv6 is enabled in
129To enable IPv6:1. Use a text editor to create a file named SetDisabledComponentsToZero.reg.2. Enter the following text:REGEDIT4[HKEY_LOCAL_MACHINE\
How Server Failover Works13The following diagram illustrates the components of a cluster group, including sample IP addresses. For a list of required
AActive Directory domainadding cluster servers 52Antivirus softwarerunning on a failover cluster 18Apache web serveron failover cluster 74AS3000 serve
Index131FFailover clusteradding second IP address in Failover Cluster Manager 66Avid ISIS dual-connected configuration 24Avid ISIS redundant-switch co
Index132OOnline resourcedefined 27Online support 10PPermanent license 109Portfor Apache web server 74Private network adapterconfiguring 42Public Netwo
Index133WWeb Server IIS roleremoving 119Web serversdisabling 74Windows Firewalldisabling 125Windows server settingschanging before installation 38, 11
Avid75 Network DriveBurlington, MA 01803-2756 USATechnical Support (USA)Visit the Online Support Center at www.avid.com/supportProduct InformationFor
How Server Failover Works14When the server is online, the resource monitor regularly checks its availability and automatically restarts the server or
Server Failover Configurations15Server Failover ConfigurationsThere are two supported configurations for integrating a failover cluster into an existi
Server Failover Configurations16The following table describes what happens in the redundant-switch configuration as a result of an outage:Two-Node Clu
Server Failover Configurations17Dual-Connected ConfigurationThe following diagram illustrates the failover cluster architecture for an Avid ISIS envir
Server Failover Requirements18Server Failover RequirementsYou should make sure the server failover system meets the following requirements.HardwareThe
Server Failover Requirements19Antivirus SoftwareYou can run antivirus software on a cluster, if the antivirus software is cluster-aware. For informati
2Legal NoticesProduct specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.This p
Installing the Failover Hardware Components20Installing the Failover Hardware ComponentsA failover cluster system includes the following components:•
Installing the Failover Hardware Components21Failover Cluster Connections: Avid ISIS, Redundant-Switch ConfigurationMake the following cable connectio
Installing the Failover Hardware Components22Failover Cluster Connections: Avid ISIS, Redundant-Switch Configuration, Infortrend12341234Interplay Engi
Installing the Failover Hardware Components23Failover Cluster Connections: Avid ISIS, Redundant-Switch Configuration, HP MSA12341234Interplay Engine C
Installing the Failover Hardware Components24Failover Cluster Connections, Dual-Connected Configuration Make the following cable connections to add a
Installing the Failover Hardware Components25Failover Cluster Connections, Avid ISIS, Dual-Connected Configuration, Infortrend12341234Interplay Engine
Installing the Failover Hardware Components26Failover Cluster Connections, Avid ISIS, Dual-Connected Configuration, HP MSA12341234Interplay Engine Clu
Clustering Technology and Terminology27Clustering Technology and TerminologyClustering is not always straightforward, so it is important that you get
2 Creating a Microsoft Failover ClusterThis chapter describes the processes for creating a Microsoft failover cluster for automatic server failover.
Before You Begin the Server Failover Installation29For more details about Microsoft clustering technology, see the Windows Server 2008 R2 Failover Clu
3Modifications Copyright 1999 Matt Koss, under the same license as above. Copyright (c) 1991 by AT&T. Permission to use, copy, modify, and distrib
Before You Begin the Server Failover Installation30use sqauser as an example of a Server Execution User. This account is automatically added to the Lo
Before You Begin the Server Failover Installation31The account for these objects must be disabled so that when the Create Cluster wizard and the Inter
Before You Begin the Server Failover Installation32The following table provides a list of example names that you can use when configuring the cluster
Before You Begin the Server Failover Installation33The following table provides a list of example names that you can use when configuring the cluster
Before You Begin the Server Failover Installation34Active Directory and DNS RequirementsUse the following table to help you add Active Directory accou
Preparing the Server for the Cluster Service35Preparing the Server for the Cluster ServiceBefore you configure the cluster service, you need to comple
Preparing the Server for the Cluster Service36Changing Default Settings for the ATTO Card on Each NodeYou need to use the ATTO Configuration Tool to c
Preparing the Server for the Cluster Service376. Change the following settings if necessary:- Boot driver: Enabled.- Execution Throttle: 32- Device Di
Preparing the Server for the Cluster Service388. Reboot the system.9. Open the Configuration tool again and verify the new settings.10. On the other n
Preparing the Server for the Cluster Service39Configuring Local Software FirewallsMake sure any local software firewalls used in a failover cluster, s
4Attn. Government User(s). Restricted Rights LegendU.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer sof
Preparing the Server for the Cluster Service40nThe top left network connector on the AS3000 (number 1) is not used and can be disabled. To disable it,
Preparing the Server for the Cluster Service414. Right-click a network connections and select Rename. cAvid recommends that both nodes use identical n
Preparing the Server for the Cluster Service425. Depending on your Avid network and the device you selected, type a new name for the network connectio
Preparing the Server for the Cluster Service434. On the Networking tab, click the following check box:- Internet Protocol Version 4 (TCP/IPv4) Uncheck
Preparing the Server for the Cluster Service445. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.The Internet Protocol Version 4 (T
Preparing the Server for the Cluster Service45d. Make sure the “Default gateway” and “Use the Following DNS server addresses” text boxes are empty.7.
Preparing the Server for the Cluster Service46Configuring the Binding Order Networks on Each NodeRepeat this procedure on each node and make sure the
Preparing the Server for the Cluster Service474. In the Connections area, use the arrow controls to position the network connections in the following
Preparing the Server for the Cluster Service48Avid recommends that you disable IPv6 for the public network adapters, as shown in the following illustr
Preparing the Server for the Cluster Service49The Disk Management window opens. The following illustration shows the shared storage drives labeled Dis
5ContentsUsing This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Revision History . . . .
Preparing the Server for the Cluster Service50Select Disk 1 and Disk 3 and make sure that MBR is selected. Click OK.5. Use the New Simple Volume wizar
Preparing the Server for the Cluster Service51nIf you need to change the drive letter after running the wizard, right-click the drive letter in the ri
Configuring the Cluster Service528. On the second node, bring the disks online and assign drive letters. You do not need to initialize or format the d
Configuring the Cluster Service53Installing the Failover Clustering FeatureThe Failover Clustering feature is a Windows Server 2008 feature that conta
Configuring the Cluster Service544. Select Failover Clustering from the list of features and click Next.5. On the next screen, click Install.The Failo
Configuring the Cluster Service555. Click OK. Creating the Cluster ServiceTo create the cluster service:1. Make sure all storage devices are turned on
Configuring the Cluster Service565. Click Create a Cluster.The Create Cluster Wizard opens with the Before You Begin window.6. Review the information
Configuring the Cluster Service577. In the Select Servers window, type the simple computer name of node 1 and click Add. Then type the computer name o
Configuring the Cluster Service5810. In the Access Point for Administering the Cluster window, type a name for the cluster, then click in the Address
Configuring the Cluster Service5912. Review the information and if it is correct, click Next.The Create Cluster Wizard creates the cluster. At the end
6Renaming the Local Area Network Interface on Each Node . . . . . . . . . . . . . . . . . . 39Configuring the Private Network Adapter on Each Node .
Configuring the Cluster Service60Now when you open the Failover Cluster Manager in the Server Manager, the cluster you created and information about i
Configuring the Cluster Service61The following illustration shows components of a cluster in a redundant-switch ISIS environment. Cluster Network 1 is
Configuring the Cluster Service625. Click in the Name text box, and type a meaningful name, for example, a name that matches the name you used in the
Configuring the Cluster Service638. Rename the other network Private. This network is used for the heartbeat.For this private network, leave the optio
Configuring the Cluster Service64To rename Cluster Disk 1:1. Right-click My Computer and select Manage.The Server Manager window opens.2. In the Serve
Configuring the Cluster Service65The Properties dialog box opens.5. In the Resource Name dialog box, type a name for the cluster disk. In this case, C
Configuring the Cluster Service66Adding a Second IP Address to the ClusterIf you are configuring a dual-connected cluster, you need to add a second IP
Configuring the Cluster Service673. Click Networks.Make sure that Cluster Use is enabled for both ISIS networks, as shown in the following illustratio
Configuring the Cluster Service684. In the Failover Cluster Manager, select the cluster application by clicking on the Cluster name in the left column
Configuring the Cluster Service69The Properties dialog box opens.In the network column, if <unknown network> or <No Network> is displayed
7Appendix A Windows Server Settings Included in Revision 4 and Later Images . . . . 116Creating New GUIDs for the AS3000 Network Adapters . . . . .
Configuring the Cluster Service706. In the General tab, do the following:a. Click Add.b. Type the IP address for the other ISIS network.c. Click OK.Th
Configuring the Cluster Service718. Click the Dependencies tab and check if the new IP address was added with an OR conjunction.If the second IP addre
Configuring the Cluster Service723. Open a Command Prompt and enter the following command:cluster group “Cluster Group” /move:node_hostnameThis comman
Configuring the Cluster Service734. Open the Server Manager and select Features > Failover Cluster Manager > cluster_name > Storage. Make sur
3 Installing the Interplay | Engine for a Failover ClusterAfter you set up and configure the cluster, you need to install the Interplay Engine softwar
Installing the Interplay | Engine on the First Node75Installing the Interplay | Engine on the First NodeThe following sections provide procedures for
Installing the Interplay | Engine on the First Node76cShut down the second node when installing Interplay Engine for the first time.nWhen installing t
Installing the Interplay | Engine on the First Node77If Disk 3 is online, you can skip the following steps.3. Right-click Disk 3 (in the left column)
Installing the Interplay | Engine on the First Node78If you attempt to change the drive letter, you receive a warning tells you that some programs tha
Installing the Interplay | Engine on the First Node79• “Specifying the Share Name” on page 85• “Specifying the Configuration Server” on page 86• “Spec
Using This GuideCongratulations on the purchase of Interplay | Production, a powerful system for managing media in a shared storage environment.This g
Installing the Interplay | Engine on the First Node803. Select Cluster and click Next to continue the installation in cluster mode.The Specify Interpl
Installing the Interplay | Engine on the First Node81To specify the Interplay Engine details:1. Type the following values:- Virtual IP address: This i
Installing the Interplay | Engine on the First Node82Specifying the Interplay Engine Service NameIn this dialog box, type the name of the Interplay En
Installing the Interplay | Engine on the First Node83Specifying the Destination LocationIn this dialog box specify the folder in which you want to ins
Installing the Interplay | Engine on the First Node84Specifying the Default Database FolderIn this dialog box specify the folder where the database da
Installing the Interplay | Engine on the First Node85Specifying the Share NameIn this dialog box specify a share name to be used for the database fold
Installing the Interplay | Engine on the First Node86Specifying the Configuration ServerIn this dialog box, indicate whether this server is to act as
Installing the Interplay | Engine on the First Node872. Click Next.The Specify Server User dialog box opens.Specifying the Server UserIn this dialog b
Installing the Interplay | Engine on the First Node882. Click Next.The Specify Preview Server Cache dialog box opens. If necessary, you can change the
Installing the Interplay | Engine on the First Node89Enabling Email NotificationsThe first time you install the Avid Interplay Engine, the Enable Emai
Symbols and Conventions9Symbols and ConventionsAvid documentation uses the following symbols and conventions:January 10, 2012 Corrected step 1 in “Sta
Installing the Interplay | Engine on the First Node902. Type the administrator's email address and the email address of the server, which is the
Installing the Interplay | Engine on the First Node91Installing the Interplay Engine for a Custom Installation on the First NodeIn this dialog box, be
Installing the Interplay | Engine on the First Node92The Windows Firewall is turned off by the server image (see “Windows Server Settings Included in
Installing the Interplay | Engine on the First Node933. Do one of the following:t Click Finish.t Analyze and resolve any issues or failures reported.4
Installing the Interplay | Engine on the First Node94The Server Name and IP Address, File Server, and Avid Workgroup Disk resources should be online a
Installing the Interplay | Engine on the First Node95- If you are setting up an Avid ISIS dual-connected configuration, proceed to “Adding a Second IP
Installing the Interplay | Engine on the First Node96Adding a Second IP Address (Dual-Connected Configuration)If you are setting up an Avid ISIS dual-
Installing the Interplay | Engine on the First Node97cNote that the Resource Name is listed as “Avid Workgroup Name.” Make sure to check the Resource
Installing the Interplay | Engine on the First Node98The second ISIS sub-network and a static IP Address are already displayed. 5. Type the second Int
Installing the Interplay | Engine on the First Node996. Check that you entered the IP address correctly, then click Apply.7. Click the Dependencies ta
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